Why hasn’t my order closed even though the market prices have moved to my requested take profit level?

The most common reason is that incorrect prices have been referred to. You must refer to the bid prices to check whether the requested take profit price level on a buy trade has been reached or not. However, in the case of a sell trade, you must refer to the ask prices.

A standard account has a mark-up on the raw spreads. This spread mark-up does not appear in bid prices recorded on the chart by default.