How do I modify my authenticator device when I change my mobile phone? – Vantage

If you have access to your existing authenticator device and wish to modify or update it, please follow these steps:

1. Log in to your Client Portal and navigate to the “Verification” tab in the top right corner.

2. Select “Security Management.”

3. Click “Modify” within the “Security Authenticator APP” section.

4. Enter and verify the OTP from your current authenticator device.

5. Scan the QR code with the Authenticator App on your new device.

6. Your Security Authenticator will be successfully updated once the OTP is verified.

If you no longer have access to your existing authenticator device:
Contact us at support@vantagemarkets.com to request removal of the existing authenticator device. In your request, provide the following information:

- Full Name (as registered on the account)

- Date of Birth

- Residential Address

Additionally, include a clear photo of yourself holding your photo ID next to your face.

Keywords: 2FA, update

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