How do I update my password for the Client Portal or Vantage App? – Vantage

If you need to change your Client Portal password, you can do so easily either through a browser on your computer or via the Vantage App on your mobile device.

On the Client Portal (Browser)

Step 1: Log in to the Client Portal.

Step 2: Click on "Profile" in the menu.

Step 3: Select "Security Management".

Step 4: Click the "Modify" button in the password section.

Step 5: Tap "Send Code" to receive a verification code at your registered email address.

Step 6: Enter the verification code you received.

Step 7: Input your current password, new password, and confirm the new password.

On the Vantage App

Step 1: Tap on the Profile tab

Step 2: Select Account and Security

Step 3: Select Change Log In Password

Step 4: Confirm your phone number and tap Send Code to receive a 6-digit SMS verification code

Step 5: Enter your new password and tap OK to proceed

Password Requirements:

- Must be at least 8 characters long.

- Must include at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., !, @, #, $, etc.).

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