Why has my deposit request been rejected?
Payment failures can occur for several reasons. Here are some common reasons and suggested actions:
Insufficient balance
Check your account balance to ensure there are sufficient funds for the payment. If your balance is low, add funds or choose an alternative payment method.
Incorrect payment details
Verify that the payment details (such as card number, expiration date, CVV) are entered correctly. Ensure all information matches your bank account or payment method.
3D secure authentication failed
Some transactions require additional verification via 3D secure (e.g., entering a one-time password). If this step fails, the payment will be declined. Ensure you complete all required authentication steps.
Bank rejected the transaction
Sometimes payments are blocked due to your bank's security settings and reject transactions. In these cases, it would be advisable to contact your bank for more information and to resolve any issues.
However, if your deposit request continues to be rejected after following the suggested actions above, you may contact our Support Team at support@vantagemarkets.com for further assistance.
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